Privacy Policy

Privacy Policy
Last updated: October 23, 2025

Welcome to Cello Society Müzik Hizmetleri Limited Şirketi (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website: www.cellosociety.co.

1. Information We Collect

1.1 Information Provided During Registration

When you create an account on our website, we collect the following personal information:

• Full name
• Email address
• Phone number
• Instagram username (used to verify the authenticity of users and ensure that participants in competitions or community activities are real individuals)
• Password (securely encrypted)

1.2 Information Collected via Contact Forms

When you contact us using our website form, we collect:

• Full name
• Email address
• Message content

1.3 Automatically Collected Information

When you visit our website, we collect certain data automatically through Google Analytics, including:

• IP address (anonymized)
• Browser type and version
• Device information
• Pages visited and time spent
• Website usage behavior

1.4 Cookies

We use cookies to improve user experience and analyze site performance. For more information, please see our Cookie Policy: https://www.cellosociety.co/cookie-policy

2. How We Use Your Information

We use your personal data for the following purposes:

• To create, verify, and maintain your user account
• To authenticate your identity and prevent fraudulent or duplicate accounts
• To respond to your inquiries and provide customer support
• To enable participation in competitions or community activities
• To improve website performance and user experience through analytics

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract: necessary for creating and maintaining your account and providing services you have requested (Article 6(1)(b) GDPR)
• Legitimate interest: ensuring platform security, preventing abuse, and improving user experience (Article 6(1)(f) GDPR)
• Consent: for processing certain optional data such as analytics cookies
• Compliance with legal obligations: under the Turkish Personal Data Protection Law (KVKK No. 6698)

4. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected:

• User account data: retained while the account is active
• Contact form submissions: retained for up to 12 months
• Analytics data: retained according to Google Analytics’ standard retention policies
• If you delete your account, your personal data will be permanently removed unless retention is required by law.

5. Data Sharing

We do not sell or rent your personal data. We may share your data only with:

• Service providers (such as hosting companies and analytics providers) who process data on our behalf under strict confidentiality obligations
• Legal authorities if required by law or court order

Your data may be processed outside your country of residence. In such cases, appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. Passwords are securely encrypted, and communications are transmitted through secure protocols.

7. Your Rights

Under GDPR and KVKK, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Request a copy of your data in a portable format
• Lodge a complaint with a supervisory authority if you believe your rights are violated

To exercise your rights, contact us at info@cellosociety.co.

8. Cookies

Our website uses essential and analytics cookies. Essential cookies are required for account authentication and website functionality. Analytics cookies are used to understand website usage and improve performance. You may manage your cookie preferences at any time through our Cookie Settings panel.

For details, please see our Cookie Policy: https://www.cellosociety.co/cookie-policy

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is processed, you may contact us at:

Cello Society Müzik Hizmetleri Limited Şirketi
Email: info@cellosociety.co

By continuing to use this website or by registering for an account, you acknowledge that you have read and understood this Privacy Policy.